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Privacy Policy

Last updated: 09.2026

Protecting your personal data is important to us. Below we inform you about the nature, scope and purpose of the processing of personal data on this website in accordance with the General Data Protection Regulation (GDPR). The German version of this policy is legally binding; this translation is provided for information purposes only.

Data controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

Challenge Umzug & Transport Service
Tunnelstr. 40
75172 Pforzheim
E-Mail: info@challenge-umzug.de

Your rights as a data subject

You have the right at any time to obtain information about your personal data stored by us, to have it corrected, deleted or its processing restricted, to object to processing, and the right to data portability. You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

Collection of access data (server log files)

When you visit this website, our hosting provider automatically collects information in so-called server log files that your browser transmits (e.g. IP address, date and time of the request, page requested, browser type and version, operating system). This data is used exclusively to ensure smooth operation of the website and IT security, and is not merged with other data sources. The legal basis is our legitimate interest pursuant to Art. 6 (1) (f) GDPR.

Cookies

This website does not use tracking or analytics cookies. When a form is submitted, a technically necessary cookie is set to protect against so-called cross-site request forgery (CSRF) attacks. This cookie does not contain any personal data and is used solely for the security of the website. The legal basis is our legitimate interest in a secure website pursuant to Art. 6 (1) (f) GDPR; consent is not required for this under German law (§ 25 (2) TTDSG).

Contact form

If you send us a request via the contact form, the information you provide (name, phone number, email address, selected service, message) is transmitted to us by email and stored for the purpose of processing your request and in case of follow-up questions. The legal basis is Art. 6 (1) (b) GDPR (processing of pre-contractual requests) or Art. 6 (1) (f) GDPR (legitimate interest in responding to inquiries). The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected, unless statutory retention obligations apply.

Embedded third-party services

This website embeds fonts from Google Fonts, which are loaded from Google's servers (Google Ireland Limited) when the page is accessed. This transmits your IP address to Google. The legal basis is our legitimate interest in a consistent presentation of the website pursuant to Art. 6 (1) (f) GDPR.

For form validation, JavaScript libraries (jQuery) are loaded from the cdnjs content delivery network (Cloudflare, Inc.), which likewise transmits your IP address to that provider. The legal basis here, too, is our legitimate interest in a technically reliable website pursuant to Art. 6 (1) (f) GDPR.

The WhatsApp button on this website links to the WhatsApp messenger service operated by WhatsApp Ireland Limited (part of the Meta group of companies). Only when you actively click the button are you redirected to WhatsApp, and data may then be transmitted to Meta. WhatsApp's/Meta's own privacy policy applies from that point on.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the lock icon in your browser's address bar and by the fact that the address begins with "https://".

Changes to this privacy policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to reflect changes to our services. The version in effect at the time of your visit applies.

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